CommandCTRL 1.0 Release Notes (August 21, 2023)

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CommandCTRL

CommandCTRL is a SaaS-based solution with real-time metric collection, real-time diagnosis and real-time remediation software that allows you to manage any Windows or macOS workspace anywhere by simply launching an agent.

Some key innovations include the following:

  • DVR-like Playback Mode allows a review of up to 7 days of captured history so admins can see exactly what occurred in the environment at specific dates and times. This is incredibly helpful in the troubleshooting process and dramatically reduces the time to resolution.
  • Switch™ enables administrators to seamlessly switch and navigate between two distinct desktop environments: the local desktop and the cloud-based desktop to identify areas of concern, and diagnose performance-related issues.
  • ChatGPT Integration for process identification delivers efficient process identification. With this powerful feature, users can quickly determine the purpose and origin of unfamiliar processes consuming system resources. Say goodbye to manual searches and embrace the convenience of AI-assisted process identification.
  • Protocol Mirroring™ gives the user the ability to view the metrics for the local endpoint and overlay the display metrics from the cloud desktop on the same screen. This aids the troubleshooting process by providing end-to-end visibility.