Change a User's Email Address

You cannot change a user's email address within CommandCTRL. If a user's email address changes, you must first delete the user from the system, then send them a new invitation using their new email address.

1. Open CommandCTRL.
2. In the side navigation panel, go to Settings > Users.
3. In the Users table that appears, locate the user's email address and click it.
4. On the user details screen that pops up, click the Delete button.
5. On the Users screen, click the (Invite User) button in the top right corner of the header.
6. On the Invite User screen that pops up, enter the new email address for the user.
7. Click Roles and select an Administrator, User, or one of the custom roles that has been created for your tenant. If the user is assigned the system Administrator role, that role contains all permissions, so it overrides all other roles and role restrictions that are assigned to the user.
8. Click the Invite button.
9. An email is sent to the user, inviting them to become part of the tenant again.