The CommandCTRL application includes a number of Agent tools that provide you with just-in-time insight into the state of an end user's machine. One of these is the ping function, which allows you to send a request over the network to another machine to check whether the end user's machine is reachable on that network. To ping another machine, complete the following steps:
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In the side navigation panel, go to Inventory > Machines.
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On the Machines screen that appears, locate and click the name of the machine you want to run a ping test.
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In the side navigation panel, click the Diagnostics link.
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On the screen that opens, in the widget that displays a Ping! button, enter the IP address of the machine you want to send the request to.
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Click the Ping! button.
If the ping is successful, the command field should display the following information:
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The number of packets sent to the other machine.
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The number of packets received from the other machine.
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The number of packets lost.
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The approximate round-trip time (in milliseconds) for the request to travel between the two machines.
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(Optional) Click the copy link in the command field to copy the ping details.
