Ping Another Machine

The CommandCTRL application includes a number of Agent tools that provide you with just-in-time insight into the state of an end user's machine. One of these is the ping function, which allows you to send a request over the network to another machine to check whether the end user's machine is reachable on that network. To ping another machine, complete the following steps:

1. In the side navigation panel, go to Inventory > Machines.
2. On the Machines screen that appears, locate and click the name of the machine you want to run a ping test.
3. In the side navigation panel, click the Diagnostics link.
4. On the screen that opens, in the widget that displays a Ping! button, enter the IP address of the machine you want to send the request to.
5. Click the Ping! button.
6. If the ping is successful, the command field should display the following information:
   • The number of packets sent to the other machine.
   • The number of packets received from the other machine.
   • The number of packets lost.
   • The approximate round-trip time (in milliseconds) for the request to travel between the two machines.
6. (Optional) Click the copy link in the command field to copy the ping details.