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Within CommandCTRL, licenses are assigned to machines, not to users. So a user who has CommandCTRL installed on three machines is using three licenses, not one.
Within the 30-day period, once a machine registers, the agent is installed and the machine is given its API key. The first time the machine calls home, a license is given to that machine. That license is deducted from the total number of licenses that are available.
As long as the machine is active, it will retain the license it was given. If the machine has not been active in 30 days (machine is turned off, offline, etc.), then CommandCTRL will release the license and add it back to the pool of available licenses for the tenant. The agent will still be installed on the machine. The next time the agent calls back to the CommandCTRL console, it will attempt to reclaim another license.
To view the number of licenses a tenant has used, complete the following steps:
- Open CommandCTRL.
- In the side navigation panel, go to Settings > Tenant.
The Company tab is the landing page. - The Subscription line under Profile displays the:
- Total number of licenses (Claimed).
- Type of plan purchased (e.g., Standard Monthly Plan).
- Next Billing date.
- Limit, which is the total number of licenses purchased (e.g., 100).
- Status of the tenant (e.g., In-Trail).
- Number of days remaining in the subscription.
