Liquidware is committed to designing and delivering sophisticated and robust desktop virtualization solutions that also meet the rigorous security requirements demanded by organizations with highly secured environments such as the U.S. Military and Federal Agencies. As a leader in third-party desktop virtualization solutions, ProfileUnity provides a comprehensive user and workspace environment management solution for organizations which want to provide employees, contract workers and field personnel with portable, yet highly secure workspaces which can be delivered directly to them regardless of location, time, and end-point.
Delivering secured desktop solutions comes with its own sets of challenges. Administrators can be faced with additional network, application, data, and access restrictions that are not normally encountered in your typical user environments. Liquidware Development Teams are continually working on product enhancements for our solutions to provide organizations with even greater value. We are mindful of the extra challenges facing our customers with highly secured environments and endeavor to address these challenges, making administration easier.
With this document, we have assembled various issues that tend to occur in highly secured environments. Some of these issues have been addressed with product enhancements or bug fixes. Your best recourse in this case is to upgrade the version of ProfileUnity that is currently deployed in your environment to the version that solves your problem. Other issues might be on our radar screen and are currently being addressed. Wenote the future product release version for which they are planned for General Availability. The remainder of the issues have existing workarounds or instructions you can follow to solve that particular technical issue in your environment.
At Liquidware, we recognize how important our solutions are to your business environment and strive to help you maximize your investment. Excellence in customer support is about more than just providing technical answers; it is about building trusted relationships and ensuring your success. If there are issues we have not addressed, log in to our Liquidware Customer Support Portal and log a ticket with our Support Team.
