Support Logs

Support log files can be found in the following locations:

%temp%\ProfileUnity

%windir%\Temp\ProfileUnity

%programdata%\Microsoft\IntuneManagementExtension\Logs (for Intune Deployments)

In addition, the ProfileUnity and FlexApp Diagnostic Tool is included at:

FlexApp Packaging Console:

C:\Program Files (x86)\Liquidware Labs\FlexApp Packaging Console\Diagnostic\LwL.ProfileUnity.Client.Diagnostic.exe

FlexApp Packaging Automation:

C:\Program Files (x86)\Liquidware Labs\FlexApp Packaging Automation\punc\LwL.ProfileUnity.Client.Diagnostic.exe

Right-click and Run as Administrator when using FlexApp One standalone or executing diag on the FPC or FPA. It will create a ZIP in %TEMP% with some logs and other machine-related information that is useful when submitting a support case.