Updating the ProfileUnity License

ProfileUnity with FlexApp includes a licensing service that provides improved license management and greater flexibility with real-time usage in your environment. For versions 6.8.0 to 6.8.5, the License Service is built into the ProfileUnity Management Console, which is processing license requests in real-time. Therefore, the console must remain up and running at all times. For versions 6.8.6 and higher, the License Service is separate from the ProfileUnity Management Console. The console for these versions does not need to be running at all times since it is not actively managing the licenses; however, the License Server Service does need to remain running.

By default, ProfileUnity is designed to operate in evaluation mode for up to 5 users and for up to 15 days. After the evaluation period expires, administrators are no longer able to download any changes to their Configurations. To request an extended evaluation period or to purchase a software license, contact our Liquidware Sales Team.

Note: Software upgrades are included with Liquidware Support contracts. If your Support contract has expired, contact us at renew@liquidware.com to renew it and then complete the software upgrade.

Activating or Updating Your Product License

ProfileUnity requires an activation process that generates a software license based on the combination of an Activation Code and a License Code. The two codes are combined in a secure Activation Portal and a unique license is generated for your ProfileUnity Management Console. License Codes are provided via email and sent to your organization’s ProfileUnity Administrator. Your Activation Code can be found in the ProfileUnity Management Console after installation.

If you are upgrading ProfileUnity from v6.8.0 or later, your existing license details should remain in effect, and it should not be necessary to re-deploy the license. However, if you are upgrading from an earlier version or migrating to a new server, you should complete the following steps.

To activate your license, complete the following steps:

  1. Open the ProfileUnity Management Console.
  2. Hover over your username in the top right corner of the screen.
  3. In the drop-down menu that appears, click the Licensing button.
  4. The Licensing Management screen opens.
  5. In a separate browser window, go to the ProfileUnity Activation Portal, located at:
    https://secure.liquidwarelabs.com/profileunity/activate.
  6. Enter your License Code, which can be found in the ProfileUnity License email that was sent to you from Liquidware.
  7. Enter your Activation Code, which can be found in the ProfileUnity Management Console on the Licenses tab of the License Management screen.
  8. Click the Proceed button in the activation portal and copy the generated license text.
  9. Return to the browser window that displays the Licensing Management screen and click the Update button in the top right corner.
  10. Paste the license text into the space provided.
  11. Click the Import button.